Question 1

What is Foontro?

Accepted Answer

Foontro is India's most curated freelance marketplace, a platform where businesses hire verified freelancers for creative and digital work. Unlike other platforms, every freelancer on Foontro is manually reviewed before they can take a single order. We reject roughly 4 out of 5 applicants, so when you find someone here, you know they have already been screened. We also offer secure escrow payments, which means your money is protected until the work is delivered and the client approves the delivery.

Question 2

How is Foontro different from Fiverr or Upwork?

Accepted Answer

Three key differences. First, curation, on most platforms, anyone can create a profile and start selling with no screening. On Foontro, every freelancer is manually reviewed. We maintain a 21% acceptance rate. Second, payment protection, we hold your payment and only release it once you approve the delivery. You never pay up front and hope for the best. Third, lower commission, Foontro charges a significantly lower platform commission than global platforms like Fiverr and Upwork, which means more money stays with the freelancer and better value for the client.

Question 3

Is Foontro free to use?

Accepted Answer

Yes, signing up and browsing Foontro is completely free for both clients and freelancers. Clients only pay when they place an order. Foontro charges a platform commission on completed transactions, which is lower than what global platforms charge. There are no hidden fees, subscription costs, or lock-in contracts.

Question 4

What kind of services can I find on Foontro?

Accepted Answer

Foontro has verified freelancers across a wide range of creative and digital services, including video editing, graphic design, logo design, web development, UGC content creation, social media management, copywriting, voiceover, brand identity, UI/UX design, and more. All services are offered by freelancers who have been manually reviewed and approved by the Foontro team.

Question 5

Is Foontro available across India?

Accepted Answer

Yes. Foontro is a fully online platform accessible from anywhere in India. Our freelancers are based across the country, from metros like Mumbai, Pune, Bangalore, and Delhi to Tier 2 cities like Nagpur, Jaipur, Lucknow, and beyond. All communication, project delivery, and payment happen online, so location is never a barrier.

Question 6

How do I hire a freelancer on Foontro?

Accepted Answer

It is a simple four-step process. First, create a free account at foontro.com. Second, browse services and find a freelancer whose work matches what you need. Third, chat directly with the freelancer to discuss your project before committing. Fourth, place your order, your payment is held securely by Foontro and only released once you approve the delivery. No guesswork. No upfront risk.

Question 7

Can I talk to the freelancer before placing an order?

Accepted Answer

Yes, and we encourage it. Every freelancer on Foontro has a direct chat feature on their profile. You can discuss your project brief, ask questions, align on timelines and deliverables, and only then place the order. We built this specifically because bad briefs lead to bad work. Talking first prevents that.

Question 8

What happens if I am not happy with the delivery?

Accepted Answer

Your payment stays protected until you approve the delivery. Foontro only releases payment to the freelancer once the client approves the work. If the delivery does not match what was agreed, you can raise a dispute through Foontro, and our team will step in to resolve it fairly. You never lose money on work that was not delivered as expected.

Question 9

Are the freelancers on Foontro verified?

Accepted Answer

Yes, every single one. Foontro manually reviews each freelancer application before approving them. We check their portfolio, assess their skills, review their service description, and evaluate the quality of their work samples. We reject roughly 4 out of 5 applicants. Only freelancers who meet our quality standard appear on the platform. This is not an automated filter, it is a real human review process.

Question 10

How long does it take to find and hire a freelancer?

Accepted Answer

Most clients browse, chat, and place an order on the same day. Because all freelancers are already vetted, you do not need to spend hours comparing profiles and guessing who is serious. The chat feature lets you quickly align on your project, and once you are ready, placing an order takes less than two minutes.

Question 11

How do I apply to become a freelancer on Foontro?

Accepted Answer

Go to foontro.com and click 'Start Earning Today' to begin your application. You will be asked to fill in your profile, describe your services, upload a portfolio, and submit a short intro video. Our team manually reviews every application, this typically takes a few business days. If approved, you can start taking orders immediately.

Question 12

What are the requirements to get approved on Foontro?

Accepted Answer

We look for four things: a relevant and recent portfolio that shows work matching the service you are offering, a clear and specific service description (not vague generic language), a 60-second intro video that tells us who you are and why you are serious, and fair and confident pricing that reflects the value of your work. We reject profiles that are incomplete, have outdated portfolios, or show work that does not match the claimed skill.

Question 13

Why was my application rejected?

Accepted Answer

The most common reasons are: an outdated or irrelevant portfolio, a missing intro video, a vague service description, or pricing that does not reflect real market rates. Most rejections are fixable, it is usually about presentation, not talent. Update your profile addressing these points, and you are welcome to reapply.

Question 14

How and when do I get paid?

Accepted Answer

When a client places an order, their payment is held securely with Foontro. Once you deliver the work and the client approves the delivery, the payment is released to you directly to your registered bank account. Foontro does not release payment until the client has approved the delivery, this protects both sides. If there is a dispute, our team reviews both sides fairly before any payment is released.

Question 15

Why does Foontro charge a lower commission than other platforms?

Accepted Answer

Because we believe freelancers should keep more of what they earn. Global platforms like Fiverr and Upwork charge commissions of 20% or more. Foontro charges a significantly lower rate because we are building for the Indian market, and we want serious freelancers to thrive here. Lower commission means more money in your pocket on every order.

Question 16

How does the escrow payment system work on Foontro?

Accepted Answer

When you place an order, your payment goes into Foontro, it does not reach the freelancer yet. The freelancer completes the work and delivers it to you through the platform. You review the delivery. Once you approve it, the payment is released to the freelancer.

Question 17

Is my payment safe on Foontro?

Accepted Answer

Yes. Foontro uses a secure escrow model specifically designed to protect both clients and freelancers. As a client, your money is held safely and only released when you approve the delivery, you never pay and hope. As a freelancer, you are protected from clients who receive work and refuse to pay. Neither side can be cheated. This is the foundation on which the entire platform is built.

Question 18

What payment methods does Foontro support?

Accepted Answer

Foontro supports all major Indian payment methods, including UPI, debit and credit cards, and net banking. All transactions are processed securely. We do not store your payment details on our servers, all payments go through a secure payment gateway.

Question 19

Can I get a refund if the work is not delivered?

Accepted Answer

Yes. If a freelancer fails to deliver the work within the agreed timeline or the delivery does not match what was discussed, you can raise a dispute. Foontro's team will review the case and, if the claim is valid, your payment will be refunded. Payment is only ever released to the freelancer after the client approves the delivery, so your funds are always protected until that approval happens.

Question 20

Does Foontro charge any fees?

Accepted Answer

Browsing and signing up are free for everyone. Foontro charges a platform commission on completed orders, which is significantly lower than what global platforms charge. The exact commission is shown transparently at checkout before you confirm any order. There are no hidden fees, no monthly subscriptions, and no charges for simply being on the platform.

Question 21

How does Foontro verify freelancers?

Accepted Answer

Every freelancer application is manually reviewed by the Foontro team, not by an algorithm. We assess their portfolio quality and relevance, evaluate their work samples against the service they are offering, check their pricing and description for clarity, and review their intro video for professionalism and communication. Only freelancers who meet our full criteria are approved. We currently maintain a 21% acceptance rate, 4 in 5 applicants are turned away.

Question 22

What if a freelancer does not deliver after I place an order?

Accepted Answer

This is exactly the problem Foontro was built to solve. Because all freelancers are manually vetted before joining, the risk of non-delivery is significantly lower than on open platforms. And because your payment is held with Foontro, not sent directly to the freelancer, you are fully protected. Payment is only released once you approve the delivery. Raise a dispute, and our team will step in. You will not lose your money.

Question 23

How do I raise a dispute if something goes wrong?

Accepted Answer

If you have an issue with a delivery, whether it is late, incomplete, or does not match what was agreed, you can raise a dispute directly from your order page. Foontro's team reviews the conversation history, the brief, and the delivery, and makes a fair decision. We aim to resolve disputes within 48 to 72 hours. Both the client and the freelancer are heard before any decision is made.

Question 24

Is my personal and payment information secure?

Accepted Answer

Yes. Foontro takes data security seriously. All payments are processed through a secure, encrypted payment gateway, we do not store card details on our servers. Your personal information is never sold or shared with third parties. All communication on the platform stays within the platform, keeping your contact details private.

Question 25

Why should I trust Foontro over other freelance platforms?

Accepted Answer

Three reasons. First, curation. Every freelancer on Foontro has been manually reviewed. You are not browsing through thousands of unscreened profiles. Second, escrow. Your money is protected and only released once you approve the delivery. You never pay up front to a freelancer and hope. Third, lower commission. Foontro charges significantly less than global platforms, meaning better value for clients and more earnings for freelancers. That is the trust infrastructure Foontro is built on.

Frequently Asked Questions

What is Foontro?+

How is Foontro different from Fiverr or Upwork?+

Is Foontro free to use?+

What kind of services can I find on Foontro?+

Is Foontro available across India?+